Frequently Asked Questions
What is Appliance Pros?
Appliance Pros is a free service that was created to help homeowners save time and money when looking for a local appliance repair company.
Our service includes a nationwide network of contractors as well as a 24/7 customer support and dispatch center.
How Does Your Service Work?
1. Call our 24-hour customer support team. Tell us about your appliance problem, availability and the type of work you need done.
2. Our agents will then try to instantly connect you with one of our local technicians to schedule your service.
3. If you decide to proceed, your contractor will provide a firm quote and a course of action needed to solve your appliance problem.
Is Appliance Pros Free to Use?
Appliance Pros is completely free to use! Our service is paid by the participating partners and service providers in our network, therefore our service is offered at no charge to users. Our support team is passionate about helping homeowners and committed to providing a first-class experience.
Can I Trust Appliance Pros?
Over the years, we've helped connect thousands of homeowners with local professionals in the home services industry — And we're confident we can help you too!
Will I get a Free Estimate?
This will vary depending on the professional. Each of our partners has a different way of conducting business and providing estimates. We recommend that you clarify the process and policies with them before scheduling your service.
That said, some companies charge a service call fee that ranges from $49 to $149. Generally, this fee does NOT include parts, supplies and labor. Typically, the reason for this fee is to help the contractor cover their travel expenses and company overhead.
Is Your Service Guaranteed?
All contractors are independent and Appliance Pros does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify the contractor that they hire has the necessary license and insurance required for the work being performed.
Where do You Offer Service?
Our network includes thousands of partners that provide service in most major metropolitan areas in the continental U.S.